- All our goods sold are non-exchangeable and non-refundable. - All our prices are nett. No discounts will be given unless during promotions. - Please note that the prices do not include postage. - Products and prices listed are subjected to changes without prior notice. - We only accept CASH & Bank Transfer Payment. - We will refund the amount paid if the order is cancelled due to the unavailability of goods. - All orders are subject to availability and any availability information is subject to change without notice. - BackStage will only reserve the item(s) after you confirm your orders with us. - We will send an email to acknowledge the customer upon successful order. If items ordered are unavailable, a message will be sent to the customer for further action. - All payments have to be in within 5 days after confirmation of order. - Please inform BackStage once payment have been made. - Mailing days will be from Monday to Thursday only.